The commercial cleaning industry has undergone a dramatic transformation from 2020 to 2025. Driven by shifts in workplace dynamics, technological innovation, and rising expectations for health and sustainability, cleaning companies have adapted rapidly to meet new demands. For multifamily property management companies and property managers, understanding these trends is essential for selecting the right cleaning partners and maintaining high standards across their portfolios.

Finding the right cleaning vendor is one of the most important decisions a property manager or apartment community can make. Cleanliness directly impacts tenant satisfaction, property value, safety, and the overall reputation of your property.

Let’s talk about the elephant in the room: your cleaning vendors might be putting you at risk right now, and you wouldn’t even know it. I...